Privacy Policy
Valuedynamx Inc. and the relevant Collinson group companies (together, “Valuedynamx”, also referenced herein as “we”, “our” and “us”) are committed to protecting and respecting your privacy. This privacy notice (“Privacy Notice”) together with our Terms of Use, explains how we treat any personal data that we collect and process when you use our website, Services or products. This Privacy Notice aims to inform you about how we collect, store, use and disclose information about you when you:
a. interact or use our websites; or
b. use any of our products, Services or applications (collectively the “Services”) in any manner.
As a company with a global presence, we are subject to the varying requirements of data protection and privacy legislation in jurisdictions where we operate. Our aim is to be as consistent as possible and obey all applicable laws operating with a high standard in our approach. For example, if you are a resident of the EU, we are bound by EU local laws including the General Data Protection Regulation (“GDPR”) or if you are a resident of California, we also respect the local laws of California, The Californian Consumer Privacy Act (“CCPA”).
Categories of personal data we process or collect
We collect and process the personal data that you provide when interacting with us, either online or via email, mobile, phone or post. Such personal data may include the following:
a. First name and surname;
b. Postal and/or email address;
c. Country of residence and/or nationality;
d. Unique identifier information (e.g. your customer username or number and password); and
e. Some details provided by your device such as IP address, device ID, device type, and location data.
f. Financial transactional data
Third-Party Sources
The source of the above personal data is your payment card issuer (e.g. such as a bank.) The information is only used for business purposes to supply the Service.
Why we process your personal data
We must have a legal basis to process your personal data. In most cases, that will be for us to provide the contracted Service. The table below sets out the purposes for which we use your personal data and our legal basis for doing so:
| What we use your information for | Legal basis |
|---|---|
| Provide you with access to our website and or our mobile app. | To provide the contracted Service.(Contract) |
| Provide you with information you have requested, including without limitation, quotations, Service documentation, brochures, and responses to applications. | Where we have your consent. |
| Respond to any enquiries from you regarding our products and Services. | To provide the contracted Service. |
| Where you have agreed, provide you with information about certain other goods and services which we believe may be of interest to you. | Where we have your consent. |
| Meet our legal and regulatory obligations, for example, to investigate and prevent fraudulent activities. | To comply with our legal obligations. |
Information pertaining to children
We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to register for our Services or send any personal data about yourself to us. If we learn that we have collected personal data from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal data, please contact us a soon as possible.
Sharing of Personal Data
We will not share your personal data with anyone else unless you agree to this, or such sharing is necessary to fulfil our contract with you, or we are legally allowed or required to do so. Moreover, your personal data will only be shared with selected organizations which comply with our security procedures and policies.
Organizations we may share your personal data with includes:
1. Another member of our group of companies where they help provide our Services to you;
2. Our Service providers and subcontractors, where they help provide our Services to you;
3. To a regulating body or other authority where we need to comply with a regulatory or legal obligation; and
4. Fraud prevention or debt collection organizations when required to protect our legitimate interests.
We will not sell your personal data to anyone.
International Transfers
In connection with the processing described in this Privacy Notice, we may transfer your personal data outside of the UK or European Economic Area. In the case of all international transfers, we ensure that the level of protection given to your personal data is not adversely affected in any way and continues to receive an equivalent level of protection.
This means that each transfer is based on at least one of the following mechanisms:
- The existence of an adequacy decision issued by the European Commission and/or UK Government, as applicable, for the country that your personal data is transferred to.
- The conclusion of standard contractual clauses as issued by the European Commission, or where applicable, the UK Information Commissioner.
- The existence of an exemption under the General Data Protection Regulation 2016/679 (“GDPR”) or, where applicable, the UK General Data Protection Regulation (“UK GDPR”).
Data Privacy Framework
For the purpose of personal data transfers to our U.S. group companies, we have certified our compliance with the EU-U.S. Data Privacy Framework, the U.K. extension to the EU-U.S. Data Privacy Framework, and the Swiss-US Data Privacy Framework as set forth by the US Department of Commerce with respect to Personal Data concerning individuals from the EEA, UK and Switzerland. Please see our Data Privacy Framework Notice to learn more.
Data Security
We use appropriate technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. We have written procedures and policies which are regularly audited, and the audits are reviewed at senior level.
Where personal data is transmitted across the internet, it will be encrypted.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of your personal data, you are responsible for keeping this password confidential.
Data Retention
We will only keep your personal data for as long as it is needed for the purposes for which it was collected and we will remove from our systems all personal data which is no longer required.
We will only retain your personal data for only as long as it is necessary and for a specified and limited purpose, where we are required to do so and in line with our retention policies, in order to meet a regulatory or legal obligation.
Cookies and Do Not Track Disclosure (“DNT”)
Currently, various browsers (including internet explorer, Firefox and Safari) offer a DNT option that relies on a technology known as a DNT header, that sends a signal to a website visited by the browser user about the user’s DNT preference. You can usually access your browser’s DNT option in your browser preferences.
A “Do Not Track” standard is not available today therefore our website does not currently respond to DNT signals from browsers.
We use cookies as identifiers on our website in order to improve your user experience by enabling our website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie'). We may also use cookies to enable us to tailor our Services or products based, for example, on your location and/or browsing habits or to provide the website service to enable you to purchase our products. With your consent, we use third party identifier cookies to help tailor adverts to you by sharing with advertisers.
You can block or opt-out of non-essential cookies either using our cookie management tool or using your browser.
Please click here to read our Cookie Policy which explains what we do and how you can alter your cookie settings.
Your Rights
If you would like to access, review, update, rectify, and delete any personal data we hold about you, or exercise any other data subject right you can email us at the address detailed in Contact Information section below.
Once we receive your request, members of our Data Protection Team will endeavour to get back to as soon as possible to confirm receipt. Where we use Service providers to hold your personal data, a process exists to process the data subject right request also.
Please note that we may still use any aggregated and de-identified personal data that does not identify any individual. We may also retain and use your information as necessary, for example, to comply with our legal obligations, resolve disputes, and enforce our agreements.
We respect all applicable local laws for data subject rights. For example, under the CCPA, California residents have certain rights regarding the personal data that businesses have about them. This includes the rights to request access or deletion of your personal data, as well as the right to direct a business to stop selling your personal data. We also offer data subject rights as defined under the GDPR as an additional arrangement.
Links to Other Sites
Our website may contain links to other sites promoting our partners and clients. These links may take you to other companies who have their own privacy notice and our privacy notice will not cover their use of data. They may collect additional information and therefore we encourage you to review their privacy notice.
Business Transfers
We may choose to buy or sell assets and may share or transfer customer information in connection with the evaluation of these transactions. Also, if we, or our assets, are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal data could be one of the assets transferred to or acquired by a third party.
Contact Information
To exercise any of your rights, or if you have any questions about our Privacy Notice, or if you wish to make a complaint about the use of your personal data, or want to report a security issue, please contact us at:
Email: vdxdpaccess@collinsongroup.com
Postal Address: Valuedynamx Limited Reg No. 06708136. Registered in England & Wales. Registered Office: 3 More London Riverside, London, SE1 2AQ.
The data controller of Valuedynamx EEA, UK and Switzerland residents’ personal data is Valuedynamx Limited.
With respect to Valuedynamx you may contact its EU representative for data protection matters using the following details: Collinson SAS, 85 rue Pierre Duhem, 13290 Aix en Provence, France.
You also have the right to lodge a complaint with the data protection authority in your country of residence.
Changes to our Privacy Notice
We keep our Privacy Notice under regular review, and we will make new versions available on our privacy notice page on our website. This Privacy Notice was last updated: August 2024.