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James Berry Speaking

Press Releases

Couple looking at tablet
Couple looking at tablet
Press Release07 Aug 2024

Homely partners with Valuedynamx to empower future homeowners with cash rewards

Gold coin
Gold coin
Press Release23 Jul 2024

Gilded partner with Valuedynamx to launch new gold product for Emirates Skywards members

The Power of Complete Satisfaction Report
The Power of Complete Satisfaction Report
Press Release10 Jul 2024

Consumers Satisfaction with Loyalty Programs Hinges on Constant Value

Press Release20 Apr 2024

Valuedynamx partnership with Expedia Group drives 20% growth

Valuedynamx is celebrating the first anniversary of their global partnership with Expedia Group. The partnership expanded travel redemption offers for Valuedynamx’s loyalty program partners and their customers,enabling loyalty program partners across industries to engage their customers with flexible reward currency redemption via Expedia’s global network of lodging partners. In the last 12 months, Valuedynamx has experienced a 20% growth in bookings in this category through the enhancement of its Travel Redemption program, which now enables real-time redemption for travel bookings at Expedia’s more than 700,000 hotel and other accommodation properties worldwide. This expanded offering ensures that customers engaged in loyalty programs experience a new level of choice when it comes to reward redemption.

With consumers looking for ways to maximize their everyday spending, shopping through their reward programs remains a consistent strategy. Through the partnership with Expedia Group, Valuedynamx has expanded its travel redemption portfolio, offering better value and increased choice in alignment with the ongoing consumer demand for travel. Loyalty program customers can leverage their earned reward points for travel bookings with Expedia Group through Valuedynamx’s Travel Redemption program. Loyalty members can book lodging from Expedia Group’s extensive global supply and gain access to Expedia Group’s Member Only Deals – special rates offered by the company’s hotel partners to loyalty members - to tap into savings.

“We are thrilled to see such a significant increase in bookings as a result of the expansion of our travel redemption offerings through this exciting partnership with Expedia Group, a strategic move aimed at empowering our valued loyalty program partners,” said James Berry, Managing Director at Valuedynamx. “Addressing the growing demand for flexibility and choice in redeeming reward points, this enhancement perfectly aligns with our commitment to driving customer engagement among our loyalty program partners. By diversifying our travel redemption options, we not only help our partners to cater to customers’ desires but also streamline the redemption process for a faster and more accessible experience. This approach enables our customers to seamlessly utilize points for personalized travel rewards, fostering both customer satisfaction and revenue growth.”

“At Expedia Group, we’re always finding new and innovative ways to help our global network of B2B partners build loyalty with their customers,” said Carolina Cabero, vice president of Commercial Partnerships at Expedia Group. “The integration with Valuedynamx and our industry-leading Rapid API solution has enabled them to meet the increasing consumer demand for flexible reward redemption options. We are happy to have seen strong outcomes so far and look forward to our continued partnership.”

Press Release20 Apr 2024

Powering Emirates Skywards with the Launch of “Pay with Points / Miles” Offering

Valuedynamx gives Emirates Skywards members more redemption options across hundreds of global retail brands   

In a commitment to elevating customer loyalty experiences through innovation, Valuedynamx, a Collinson Company and leading global provider of curated, data-driven purchase rewards, is powering Emirates Skywards, the award-winning loyalty program of Emirates and flydubai,  with the launch of a “pay with points /miles” redemption offering via the ‘Spend Online’ section with Skywards Miles Mall. This redemption offering provides a convenient way for Emirates Skywards members to use their Miles to spend on more everyday options.

With Skywards Miles Mall’s expanded spend offerings, Emirates Skywards members can spend Miles earned on travel with Emirates and flydubai, partner airlines and lifestyle partners worldwide, in real time for digital gift cards at more than 500 brands across 5 markets globally, including the United Arab Emirates, United Kingdom, United States, Australia and India. Skywards Miles Mall provides access to a variety of new redemption opportunities, including popular local brands that cater to everyday lifestyle needs across fashion, fitness, technology, food and beverage, and more. Emirates Skywards members can now spend rewards with globally recognized brands they know and love.

Valuedynamx already powers Skywards Miles Mall earning opportunity where loyalty members can earn Miles seamlessly while making purchases with their favorite brands. By now offering this dual functionality to earn and redeem with a large network of retailers globally, Valuedynamx and Emirates Skywards are establishing a comprehensive rewards ecosystem that not only lets members have the flexibility to use their Miles for purchases that matter most, but also earn Miles as they shop.

“Through this exciting expansion of our partnership with Emirates, we’re able to deliver an end-to-end earn and redemption proposition that aligns seamlessly with consumer demand for deriving maximum value from their loyalty programs,” said James Berry, Managing Director, Valuedynamx . “Our new Pay with Points capability which unlocks the ability to spend miles at leading retailers in multiple markets underpins our shared commitment to meeting evolving consumer needs, solidifying Emirates Skywards position as a leader in providing a comprehensive and rewarding experience for its valued customers."

Dr. Nejib Ben Khedher, Divisional Senior Vice President Emirates Skywards, said:  We’re pleased to be expanding our partnership with Valuedynamx to offer members more opportunities with Skywards Miles Mall, and a chance to spend Miles with some of the most popular brands across the UAE, US, UK, Australia and India. We look forward to continue working closely with our partners to ensure we always deliver a seamless end-to-end customer experience, and to setting new standards for reward experiences.”

For more information about Valuedynamx’s robust reward and loyalty solutions portfolio, contact us today.

Press Release22 Nov 2023

Nectar360 chooses Valuedynamx to turbocharge its eShops affiliate proposition

New partnership aims to offer more Nectar rewards for customers, while streamlining processes for brandsImage removed.

Nectar360, which owns and operates Nectar, the UK’s largest loyalty coalition program, today announces the launch of a new platform to support their Nectar eShops proposition, powered by leading provider of global loyalty commerce and personalized offer networks, Valuedynamx, in a move that dramatically scales up its network of affiliate partnerships and enhances value to both Nectar customers and brands.

Nectar’s existing eShops proposition, launched over a decade ago as ‘Nectar eShops’, enables Nectar customers to collect points online by shopping with a pool of more than 300 participating advertisers, from B&Q to Just Eat.

Nectar360’s partnership with Valuedynamx makes Nectar eShops more accessible to brands by simplifying onboarding and previously complex operational processes, and provides a scalable and flexible foundation to build even more value for Nectar customers in future.

It immediately increases the number of participating retailers to more than 600, including new additions such as Apple, TUI, Disney+ and Screwfix, and offers hugely enhanced opportunities for brands seeking to engage Nectar’s 19.6 million customer base.

The collaboration also signals Nectar’s renewed commitment to the eShops customer experience, providing not only a far broader choice of brands and a streamlined experience, but also a more generous range of offers and rewards, helping collectors to boost their points balance simply by shopping with their favorite brands.

Upgrades include fresh investment in CRM and post-transaction communication capability, introducing confirmation emails and pending status updates, as well as other UX improvements to enhance the customer experience.

Amir Rasekh, Managing Director of Nectar360, says: “We are committed to driving value in partnership with the UK’s most-loved brands and customers, and excited to be working with Valuedynamx on this significantly enhanced reboot of Nectar eShops. The valuable operational work we have done together paves the way for brands seeking to deliver targeted promotions to Nectar customers, while greatly improving the experience for our customers.

He adds: “Nectar eShops is a popular way for our collectors to boost their points balance by shopping with their favorite brands. However, our new partnership with Valuedynamx enables the Nectar currency to be used by even more brands to drive customer acquisition and retention, while rewarding our collectors on even more of their online spend. Together, we are creating a more consistent and rewarding customer experience, while improving our program’s management of multiple affiliate networks and partnerships - making eShops more visible, accessible and attractive to a wider audience of both customers and brands.”

James Berry, Managing Director at Valuedynamx, adds: "We’re delighted to be working alongside Nectar360 to drive value for all parties utilizing our network of partners. We are completely aligned with Nectar360’s passion and expertise for delivering personalized rewards for the benefit of customers and brands. Through this partnership we will increase the reach and accessibility of Nectar’s eShops proposition for advertisers while improving the shopping experience for customers."

Press Release31 Jul 2023

Valuedynamx Announces New Pay with Points Solution to Help Brands More Effectively and Frequently Engage Loyalty Program Members

As the battle for customer loyalty and engagement rages, Valuedynamx, a leading global provider of curated, data-driven omnichannel purchase rewards, has announced its new “Pay with Points” solution that enables enterprises with points- or miles-based loyalty programs (such as airlines, banks or credit card issuers) to offer more robust reward options via Valuedynamx’s massive, ever-growing global network of merchant partners. The Pay with Points program offers loyalty program participants more choice to redeem their points for aspirational or everyday purchases from brands they love, and opportunities to use their points more often for smaller-dollar options.

Pay with Points empowers loyalty program members to redeem their points for currency (e.g., eGift cards) from hundreds of carefully curated, popular merchant and restaurant brands (e.g., fashion, technology, food and beverage, travel and experiences)—even if those brands are not the ones through which they have earned points. It also drives more frequent loyalty program participation and brand engagement along the way. The fully digital program delivers reward currency in real time for frictionless redemption and spending experiences in-store or online.

“Our new Pay with Points solution is a more robust redemption option for the loyalty industry, and delivers optimal value for consumers, our clients and our partners. Research continues to show that shoppers are actively seeking out deals—particularly loyalty points offers—to help offset inflation and other economic challenges, so this solution could not be more timely,” said Kelli Hobbs, VP, Head of US Business Development at Valuedynamx. “People value flexibility and choice in their rewards, and appreciate being able to use their rewards the way they want. Pay with Points optimizes loyalty program participation for consumers, and will help businesses capture and captivate their target audiences as brand loyalty wanes.”

Pay with Points solves for common pain points consumers often associate with reward programs because it enables loyalty program members to select their own rewards based on their personal preferences. The exchange and redemption process is quick and simple, and it includes lower redemption thresholds so members have more opportunities to earn and spend. For instance, it may take a long time for a consumer to earn enough points through an airline loyalty program for a free flight. But having the option to redeem those airline loyalty points for lower-cost options from other brands provides greater choice and delights customers.

Additionally, Pay with Points eliminates friction for reward program managers looking to drive engagement and program ROI within well-established or emerging programs that reach a broad customer base. The range of reward options fit a wide breadth of member preferences, and members can access their balance regularly from just about anywhere—cultivating relationships and reducing the risk of participation dormancy. The frequent engagement opportunities help drive brand affinity and customer lifetime value, broadening brand reach, driving incremental spend and opening up cross- and up-sell engagement opportunities.

Thanks to its extensive global network of retail and card provider partners, Valuedynamx offers real-time program functionality seamlessly delivered locally, regionally, nationally or internationally.

In the News

In the newsThe Wise Marketer24 Sep 2024

Unveiling the Future of Customer Loyalty

In the newsLoyalty36013 Sep 2024

Loyalty Live: Valuedynamx on the Power of Satisfaction Research Study and Why Brands Should Offer a Range of Redemption Options

In the newsCNN12 Sep 2024

These are the world’s best airline rewards programs, according to Point.me

In the newsGOBankingRates12 Sep 2024

I’m a Banking Expert: 5 Ways To Take Advantage of Your Bank’s Loyalty Programs

In the newsUSA Today05 Sep 2024

Need another way to pay? PayPal offers cashback rewards, ramped up debit card

Podcasts

Listen to loyalty experts from some of the world’s biggest brands as they discuss the latest insights and trends dominating the loyalty and rewards industry.

Let's Talk Loyalty

Let's Talk Loyalty

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals.

DCA Podcast

Digital Commerce Alliance

Keep up with the latest news, industry insights and tips from the top execs in the fin-tech industry.

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Podcast 25 Sep 2024

Creating Next-Gen Value Exchanges for Loyalty Program Members

Podcast 29 Nov 2022

How to Engage and Reward Program Members: hear from Valuedynamx and IAG Loyalty